FAQs
Have a question about our products, process, or capabilities? Here are answers to some of the most common inquiries we receive. If you don’t see what you’re looking for, feel free to contact us directly — we’re happy to help.
Where are your products manufactured?
All our products, except the cast iron products, are manufactured in Valencia, PA.
How can I get a copy of your catalog?
Do you sell to homeowners?
No, we sell to wholesale distributors. Feel free to call us to find out the best place to buy near you. 800.635.1166
What are your hours of operation?
Our office is open from 8am – 4:30pm and our Shipping and Receiving hours are 7am – 2:30pm.
Are your Extend-O-Columns code compliant?
Yes, you can find our up-to-date Code Compliance Report under the Resources page.
How can I get set up as a distributor?
Call us directly and we will get you in touch with our local Sales Representative that will provide pricing and a credit application. 800.635.1166
Do you make custom sizes?
We have some flexibility on some of our products. Please call us and we can go over the options. 800.635.1166